August 1, 2018
When FROM HER MOTHER’S ARMS went live on Amazon in August 8. 2017, the reviews — mostly five-stars with a couple of respectful four-star ones thrown in — filtered through my ‘author IV’ almost daily. With the wisdom of one checking a pot of water put on to boil, I checked the numbers once a day, celebrating each new reader I met and review I received.
About two months ago, I began to see a drop in the number of reviews by one or two at a time followed by another one or two. So I typed the Amazon Customer Review Team an email in the box they provided. So I referred to the general reasons that reviews are removed. In order to shorten the list, I have grouped them together, as follows:
- obscene or abusive language
- off-topic reviews
- self-promotional material
None of the reviews I read fit any of those categories. So, I wondered what was going on, and asked my fellow authors if they were having the same problem.
The other day when I was reporting this issue to someone else during a phone conversation, she and I agreed that Amazon should not be penalizing authors for reviewers’ errors. Not only is it not fair, it’s downright dirty. She told me that another author she knew actually calling a representative of the Amazon Customer Review team on the phone and addressing his concerns about the matter. All he was told was that someone would ‘check on it’. I, too, have voiced my concerns to Amazon. After a few days, a team member would send a list of general possible reasons.
We authors endure labor pains as do mothers-to-be, only our deliveries last months and years instead of seconds, minutes, and hours. My labor over FROM HER MOTHER’S ARMS began as a larger work as I was on a plane over Port Aransas, Texas, in January 2009, on the way home to the Dallas-Fort Worth Metroplex and culminated in August 2017 — nine years later with a shipment of glossy, green copies of my book.
Our books, the fruit of our imaginations, are as precious, in their own way as the ‘fruits of our loins’, a.k.a our children, are in theirs. Only in the movies do authors become instantly ‘stinkin’ rich’ upon the publication of their books. For the most part, many — if not most — of us also feel that reviews trickle out like drops from a clogged hose.
Let’s face it. Life gets in our faces every day. People get busy with families, jobs, vacations, or hospital stays. Although, in ‘the heat of the moment’, as they are clutching our finished efforts that they promise to read and review, the truth of the matter is that they soon get on with their own lives. It happens to all of us.
Has it happened to you? Below is a link that should lead you to the page where you can type in a short customer review. Once you arrive at that page, scroll down until you see a yellow customer review button to click for leaving a review. It does not need to be long or of professional quality. After all, customer reviews are not book reports. Rather, they are a few words about what you liked about FROM HER MOTHER’S ARMS.In order to leave a review, all Amazon asks is for you to become a verified customer. If you don’t have an account with them, you can set one up for no charge.,
I love meeting my new readers! Thanks, in advance, for your support. I look forward to hearing from you.
What’s coming up next? Who knows? I’m working on several ideas. Any one of them will be a pleasant surprise!